30+
Years in Dentistry
10+
Years Consulting
Meet Lori Gross
Real-World Experience. Practical Guidance. Stronger Practices.
With more than 30 years of experience in dentistry, Lori Gross understands dental practice management from the inside out. From her early career as a dental hygienist to her work as a practicing office manager and dental consultant, she has experienced firsthand the challenges that come with building a productive, profitable practice while creating an environment where teams can thrive.
Lori founded The Dental Management Hub to help dentists turn everyday practice challenges into opportunities for meaningful growth. Her approach combines strategic thinking with practical, hands-on solutions—looking closely at the people, systems, numbers, and processes that ultimately determine how well a practice performs.
She works closely with established dentists navigating real pain points: production that has plateaued, an underperforming hygiene department, inefficient systems, team challenges, rising overhead, or simply knowing the practice could be performing at a higher level. Rather than bringing in a one-size-fits-all playbook, Lori takes the time to understand what’s actually happening inside the practice and develops strategies around its specific needs and goals.
And because Lori continues to work in dental practice management herself, her perspective isn’t based solely on theory. She understands what works in the real world—because she lives it.
“The best solutions don’t just look good on paper. They have to work in a real dental practice, with real people, every day.”
Lori Gross
Founder, The Dental Management Hub
How We Work Together
A clear, four-step engagement.
No mystery, no high-pressure pitch. Here’s exactly what happens from the first conversation onward.
Discovery
A complimentary 60-minute conversation. You share what’s on your mind — growth, transition, team, finances. Lori listens and offers an honest first read on what’s possible.
Diagnosis
If we move forward, Lori reviews your P&L, operations, and team structure under a confidentiality agreement, then delivers a written assessment of strengths, gaps, and opportunities.
Roadmap
Together we build a phased plan with measurable targets — what changes, in what order, on what timeline, and what the financial impact should be at each stage.
Partnership
Ongoing advisory through scheduled working sessions, decision support between meetings, and quarterly reviews to recalibrate as your practice evolves.
Complimentary, confidential, and zero pressure to continue.
Testimonials
What Clients Say About Working With Lori
$16K
Monthly Hygiene
Before
$27K
Monthly Hygiene
After
14
Months
Case Study
A Hygiene Department Rebuilt in 14 Months
“Before Lori, we were averaging $16,000 per month from our hygiene department. We were seeing a max of 8 patients per day in hygiene. Lori came on board and implemented her double-booked hygiene program with a hygiene assistant. We took our $16,000 monthly average to $27,000 monthly average in 14 months. I highly recommend, in order to grow any office’s hygiene program, hire Lori Gross and I promise you will not be disappointed.”
★★★★★
★★★★★
Lori Gross is one of the most knowledgeable and effective dental administrators in the industry. Under her leadership over the last two years, our practice reduced wasteful spending, increased production, achieved a consistent 98% collection rate, and grew into a seven-figure practice. Her strategic leadership and hands-on coaching deliver measurable, sustainable results.
★★★★★
Lori has helped our hygiene department grow over $100K and has helped our office reach our long-time goal of becoming a million dollar practice, all in 12 months. Asking Lori to join our team was a no-brainer. She is compassionate and caring for the team she works with, and even more so for the patients that she treats. Bringing Lori on our team was the best professional decision I have ever made.
★★★★★
She is passionate about hygiene and is constantly improving herself and her techniques through continuing education. Patients were coming to the practice to see her and referring their friends and family to her specifically. Lori mentored the other hygienists and staff members — she was always a team player. Any office looking to improve their hygiene program would benefit from spending time with Lori.
★★★★★
I’ve had the pleasure to work with Lori for the past year or so. In a word she is amazing. Lori is the ultimate professional. Kind, caring, empathetic, her values are non-negotiable. Lori exemplifies that good is the enemy of great. She strives to be better every day. I give her my highest recommendation.
★★★★★
Lori exemplified what it means to serve with both skill and heart. She is a passionate, knowledgeable, and meticulous dental professional whose commitment to community health goes far beyond the clinic walls. Her deep love for children and unwavering dedication to underserved families made her an invaluable asset. Her work was more than clinical — it was transformational.
★★★★★
Lori, thank you for your help and leadership. I am thankful that fate brought us together!
Frequently Asked
Honest Answers To The Questions Dentists Ask First.
If you’re still uncertain after reading these, the complimentary first call is the best place to get specifics about your practice.
Schedule Your Discovery Call Free · 60 minutes · No obligationHow does working with Lori actually work?
Most engagements run on focused sessions of 60 to 90 minutes, every two to four weeks depending on what we’re working through. Between sessions you have a clear set of action items and direct access to Lori. Deeper work — financial reviews, hygiene restructuring, team projects — happens through shared documents, so you don’t have to clear days off the schedule to make progress.
What does an engagement typically cost?
Every engagement is scoped to the practice. Ongoing advisory work falls into a predictable monthly range, and project-based work — a hygiene turnaround, an operational audit, a transition plan — is quoted as a fixed fee with defined deliverables. The first call is free, with no obligation to continue.
How much of my time will this take?
Less than most dentists expect. Plan on 60 to 90 minutes of live time per session, plus an hour or two putting recommendations in place. Lori still works in practice management herself, so the work is built around the reality that you have patients on the schedule.
Is everything we discuss kept confidential?
Yes. Engagements begin with a written confidentiality agreement covering financials, staffing, transition discussions, and anything else sensitive. Your numbers are never used as a case study, referenced with other clients, or shared without your written consent.
Do you only work with practices in Fort Lauderdale?
Not at all. Lori is based in Fort Lauderdale and works on-site with practices throughout South Florida — Broward, Miami-Dade, and Palm Beach — and will drive anywhere in the state. Beyond Florida, she works with practices nationwide by video, and will fly out when a project calls for time in the operatory. Distance has never been the thing that decides whether an engagement works.
I’m just exploring — am I ready for a consultant?
Yes. The complimentary first call exists for exactly this. Bring whatever’s on your mind — a vague sense that something is off, a specific decision you’re weighing, or a goal you don’t know how to start. You’ll leave with a clearer read on where you stand and no pressure to do anything next.
Start the Conversation
Your Practice Could Be Performing At A Higher Level.
One conversation, sixty minutes, no cost — and an honest read on what’s possible, whether or not we work together.
Confidential from the first call.